Insure With Lama
Insurance Privacy Notice
Effective Date: November 2, 2026
Who We Are
Luigi Lama Insurance Agency LLC, doing business as Insure With Lama (“we,” “us,” or “our”), is an independent insurance agency located in Russellville, Arkansas.
We respect your privacy and are committed to protecting the personal information you provide when requesting insurance quotes, purchasing insurance, or receiving services from our agency.
This notice explains how we collect, use, and disclose nonpublic personal financial and health information.
1. Information We Collect
Depending on the insurance products or services you request, we may collect the following categories of information:
– Personal identification information: Name, date of birth, mailing address, email address, and telephone number.
– Insurance and financial information: Current insurance coverage, policy information, premiums, payment information, and insurance history.
– Property and vehicle information: Property addresses, vehicle identification numbers, vehicle details, household information, and driver information.
– Consumer information: Information received from insurance companies, consumer reporting agencies, and other parties involved in obtaining or servicing insurance.
– Health information: Information that may be needed when applying for certain insurance products, such as life insurance.
We collect information through quote requests, applications, communications, insurance transactions, and other authorized sources.
2. How We Use Your Information
We may use your information to:
– Respond to insurance quote requests.
– Obtain and compare insurance proposals from insurance companies.
– Help you apply for and obtain insurance coverage.
– Service policies and assist with policy changes and renewals.
– Respond to questions and provide customer service.
– Maintain agency records and meet legal and regulatory obligations.
3. How We Share Your Information
We do not sell your personal information or share it with outside companies for their own unrelated marketing purposes.
To provide insurance services, we may disclose information about you to the following categories of recipients:
Insurance companies and underwriting partners
We may submit your information to insurance companies to obtain quotes, evaluate applications, determine eligibility, underwrite coverage, issue policies, and service insurance transactions.
Market-access and insurance placement partners
We use First Connect and Smart Choice to access insurance markets and submit information needed to obtain insurance quotes and place coverage with participating insurance companies.
Technology and service providers
We use EZLynx for agency-management and customer-information functions. We may also use other service providers that help us operate our business, maintain records, process information, or provide customer services.
Other legally permitted disclosures
We may disclose information when authorized or required by law, or when necessary to protect our agency, customers, or legal rights.
We limit access to customer information to individuals and organizations that need it to perform authorized insurance-related or business functions.
4. Protecting Your Information
We maintain physical, electronic, and procedural safeguards designed to protect the confidentiality of the personal information we handle.
Access to nonpublic personal information is restricted to individuals and service providers who need the information to perform authorized functions.
5. Health Information
Certain insurance products may require health-related information.
We handle nonpublic personal health information in accordance with applicable privacy laws and Arkansas insurance regulations. We do not disclose nonpublic personal health information unless authorized by you or otherwise permitted by applicable law.
6. Your Privacy Choices
You may contact us with questions about our privacy practices or to request information about available privacy choices.
Where applicable law provides a right to opt out of certain disclosures of nonpublic personal financial information to nonaffiliated third parties, you may exercise that right by contacting us using the information below.
Some disclosures necessary to process or service an insurance transaction you request or authorize may be permitted by law without an opt-out right.
7. Website and Electronic Communications
When you use our website, we may collect information you submit through forms and certain technical information, such as browser information, IP address, and website usage data.
Our website may use cookies or third-party services to support website functionality, forms, analytics, and communications.
Please review our separate Website Privacy Policy for additional information about website practices.
8. Changes to This Notice
We may update this notice as our business practices or applicable laws change. The current version will be made available on our website.
9. Contact Us
For questions about this notice or our privacy practices, contact:
Insure With Lama
Luigi Lama Insurance Agency LLC
Russellville, Arkansas
Website: https://insurewithlama.com/
Email: luigi@insurewithlama.com
Phone: 479-857-1142
